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Terms & Conditions

Welcome to Neolee Rehab Supply Sdn Bhd web site online store. Terms and conditions stated below applies to all visitors and users of Neolee Rehab Supply Sdn Bhd. You're bound by these terms and conditions as long as you're on www.neolee.com.my.


The content of terms and conditions may be change, move or delete at any time. Please note that Neolee Rehab Supply Sdn Bhd have the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, Neolee Rehab Supply Sdn Bhd will take immediate actions against the offender(s).


Neolee Rehab Supply Sdn Bhd offers free shipping within West Malaysia only and orders to East Malaysia will have shipping charges applied based on customer's delivery address. Please contact our Sales Team and they will assist you.

Method of shipping will be determined by Neolee Rehab Supply Sdn Bhd. If customers request for immediate deliveries through a 3rd party delivery service (Grab, Lalamove, ZeptoExpress, etc.), the cost of shipping shall be borne by the customer.

Customers will bear the returned shipping charges if the courier companies fail to deliver the parcels due to the wrong information provided by the customer (ie. wrong phone number, wrong address, customers fail to answer calls).

Site Contents & Copyrights

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Neolee Rehab Supply Sdn Bhd.

Comments and Feedbacks

All comments and feedbacks to www.neolee.asia & www.neolee.com.my will be remain Neolee Rehab Supply Sdn Bhd's property.

User shall agree that there will be no comment(s) submitted to the www.neolee.asia & www.neolee.com.my will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment's content made.

Product Information

We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor.


User shall agree that Neolee Rehab Supply Sdn Bhd may send newsletter regarding the latest news/products/promotions etc through email to the user.


The user shall agree to defend, indemnify and hold Neolee Rehab Supply Sdn Bhd harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

Link to other sites

Any access link to third party sites is at your own risk. www.neolee.asia & www.neolee.com.my will not be related or involve to any such website if the user's content/product(s) got damaged or loss have any connection with third party site.

Inaccuracy Information

From time to time, there may be information on www.neolee.asia & www.neolee.com.my that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfy with your purchased product(s), please return it back to us with the invoice. Please check out “Return and Refund Policy”.


This agreement is effective unless and until either by the customer or www.neolee.asia & www.neolee.com.my. Customer may terminate this agreement at any time. However, www.neolee.asia & www.neolee.com.my may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above.